UtilityPilot
For marketplace partners

Quote with better context.

Reach customers who have chosen to share anonymised, category-specific bill context. Prepare offers from real usage, tariff and renewal signals — without asking people to read their bill over the phone.

Register supplier interestSupplier sign in

Early access supplier profiles are reviewed before marketplace access.

  • Anonymised quote context
  • No customer PII by default
  • Stripe checkout not enabled yet

Quote cockpit · Opportunity #OPP-4821

Anonymised · Electricity · Small business · West Yorkshire

ILLUSTRATIVE EXAMPLE

Current estimated monthly

£412.00

Based on the last 3 months of extracted bills.

Your offer · monthly

£378.50

Estimate before VAT and any pass-through charges.

Est. monthly difference

−£33.50 / mo

Est. annual difference

−£402.00 / yr

Context quality

High · 3 bills extracted

Current bill basis

27.40p/kWh · 55.00p/day · 12,400 kWh/yr

Offer calculation basis

Your rates × extracted usage · ex-VAT

Illustrative example — estimates only. Final figures depend on supplier terms, VAT band and any pass-through charges; customers verify before accepting.

The problem

Quoting utilities without context is broken.

The same friction shows up at every supplier and broker desk: missing context, slow follow-up, and privacy worries that quietly cost everyone deals.

Customers do not know what details matter

Most people cannot list their unit rate, standing charge or contract end date on demand — even when they are paying for them.

Phone calls and screenshots create mistakes

Reading numbers off a PDF on a call wastes time on both sides and quietly produces wrong quotes.

Suppliers quote from incomplete information

Without usage, tariff structure and renewal context, an offer is more guess than quote — and rarely lands.

Follow-up activity is hard to track

Did the customer open the email? View the offer? Decide silently? Most workflows lose the signal after “sent”.

Privacy concerns slow everything down

Customers hesitate to share full bills with brokers they do not yet trust. Calls drop off and forms get abandoned.

Renewal timing is often missed

By the time a customer is ready to compare, they are already on out-of-contract rates that everybody dislikes.

How it works

Five steps from sign-up to accepted offer.

The early-access workflow is intentionally simple — anonymised opportunity in, transparent cockpit out.

01

Register your partner profile

Tell us your partner type, the entity behind the brand, and the contact person. Approval is reviewed during early access.

02

Select service categories and regions

Pick the utilities you actually quote for and the UK regions you cover. You only see opportunities you can serve.

03

Review anonymised quote opportunities

Opportunities arrive with the technical context that decides a price — never the customer's name, address or PDF.

04

Prepare offers in the quote cockpit

Enter your rates and terms. The cockpit shows current monthly cost, your offer and the estimated monthly/annual delta.

05

Track views, update requests and accepted offers

See which quotes have been opened, where the customer has asked for an update, and which offers have been accepted.

What suppliers see / what stays private

Enough context to quote. Nothing more.

The default is anonymised technical context only. The customer chooses if and when to reveal personal details by accepting an offer.

Suppliers may see

  • Utility category (e.g. electricity, broadband, waste)
  • Customer type (household, landlord, HMO, small business)
  • Region or postcode area (never the full address)
  • Usage and billing period
  • Tariff structure (single rate, day/night, pass-through)
  • Current estimated monthly / annual cost
  • Contract end or renewal date
  • Category-specific technical fields (e.g. MPAN region digits, bin size, broadband speed)

Not shared by default

  • Full customer name
  • Email or phone number
  • Full address
  • Account numbers (MPAN, MPRN, supplier account references)
  • Uploaded bill PDFs
  • Raw extraction files
  • Personal documents

Personal details only become visible to a supplier if the customer explicitly accepts an offer inside their workspace. UtilityPilot never sells customer data to third parties.

Quote cockpit

A focused workspace for preparing offers.

Every opportunity opens into one cockpit view: current cost, your offer, the estimated delta and the bill basis you are pricing against. Estimates only — final figures are confirmed by the customer with you.

Quote cockpit · Opportunity #OPP-4821

Anonymised · Electricity · Small business · West Yorkshire

ILLUSTRATIVE EXAMPLE

Current estimated monthly

£412.00

Based on the last 3 months of extracted bills.

Your offer · monthly

£378.50

Estimate before VAT and any pass-through charges.

Est. monthly difference

−£33.50 / mo

Est. annual difference

−£402.00 / yr

Context quality

High · 3 bills extracted

Current bill basis

27.40p/kWh · 55.00p/day · 12,400 kWh/yr

Offer calculation basis

Your rates × extracted usage · ex-VAT

Illustrative example — estimates only. Final figures depend on supplier terms, VAT band and any pass-through charges; customers verify before accepting.

Quote tracking

See where every quote stands.

Suppliers can track submitted quotes and customer activity from one portal — no spreadsheets, no chasing emails for status updates.

Sent

12

Quote delivered to the customer's workspace.

Viewed

8

Customer has opened the offer at least once.

Update requested

3

Customer wants a revised price or different terms.

Accepted

4

Customer has accepted the offer in their workspace.

Expiring soon

2

Offer validity window is closing — prompt the customer.

Reported

0

Customer or moderator flagged the offer for review.

Counts above are an illustrative example, not real-time data. Reported quotes are reviewed by the UtilityPilot moderation team to keep the marketplace trustworthy.

Categories supported

Quote across the bills UK customers actually receive.

Pick the categories you serve. Each one uses its own structured fields so the quote context matches the bill.

Electricity

Quotes use category-specific structured fields.

Gas

Quotes use category-specific structured fields.

Water

Quotes use category-specific structured fields.

Broadband

Quotes use category-specific structured fields.

Mobile

Quotes use category-specific structured fields.

Waste

Quotes use category-specific structured fields.

Insurance

Quotes use category-specific structured fields.

Council tax

Advisory context only — no switching.

Supplier plans

Free during early access. Paid plans land later.

Start on the Supplier Free plan, with quote and region limits suited to early-access testing. Stripe checkout is not enabled yet — we will announce paid pricing clearly before any billing begins.

Supplier Free

Test the workflow with limited monthly quotes.

Early access

£0

during early access

  • 10 quotes / month
  • 3 service categories
  • 5 UK regions
  • 1 ad booking / month
  • Quote cockpit access

Profiles are reviewed before marketplace access.

Starter

For brokers with steady quote flow.

Coming soon

More volume

 

  • More quotes per month
  • More UK regions
  • Advanced quote analytics
  • Email digests
Join paid plan waitlist

Paid plans land later; we will announce pricing transparently.

Pro

For established suppliers and regional brokers.

Coming soon

Higher limits

 

  • Featured supplier options
  • Higher monthly quote limits
  • Multi-user team access
  • Priority opportunity routing
Join paid plan waitlist

Stripe checkout is not enabled yet.

Enterprise

For large supplier or broker teams with bespoke needs.

Manual setup

Custom

 

  • Custom monthly limits
  • Dedicated onboarding
  • Custom data residency conversations
  • Reviewed contracting
Contact us for enterprise

Reach out to discuss before onboarding.

Supplier profiles are reviewed before marketplace access. Paid supplier plans are planned later with transparent monthly pricing. No automatic switching · No customer PII shared by default.

Advertising marketplace

Reach the right customer category, on your terms.

Approved suppliers may later book marketplace placements and track campaign performance from the supplier portal. Placements are clearly labelled as ads, never disguised as organic recommendations, and never targeted using personally identifiable customer data.

  • Category-targeted placements
  • Region-targeted placements
  • Transparent click + view stats
  • Clear ad labelling

Pricing and inventory will be announced as the marketplace opens. No bookings are billed yet.

Advertising enquiry

Placement preview

AD

Your business electricity offer

Shown in-context to opted-in business customers in your region.

Impressions

4,180

Clicks

128

Illustrative example — figures are not real campaign data.

FAQ

Supplier & broker questions.

Plain answers to the questions we hear most from suppliers and brokers evaluating UtilityPilot.

Who can register as a marketplace partner?
UK-registered energy suppliers and brokers, water retailers and brokers, waste providers, broadband and mobile providers, insurance brokers, property service providers, accountants and bookkeepers, and other relevant partners in the categories UtilityPilot supports. You choose a partner type when registering. Early-access profiles are reviewed manually before marketplace access is enabled.
Do suppliers see customer personal details?
Not by default. Suppliers see anonymised, category-specific technical context — region or postcode area, usage, tariff structure, current cost, renewal date. Full name, full address, email, phone number, account numbers and uploaded bill PDFs are not shared by default and only become visible if the customer explicitly accepts an offer.
Can I quote without seeing the uploaded bill PDF?
Yes — that is the default. Opportunities arrive with the structured fields needed to price an offer. Raw bill PDFs and original uploads stay inside the customer workspace; suppliers do not download them.
What categories can I quote for?
Electricity, gas, water, broadband, mobile, waste and insurance. Council tax is included as advisory context only — UtilityPilot does not facilitate switching for council tax. You pick the categories you actually serve when setting up your partner profile (alongside your partner type).
Can customers request an updated offer?
Yes. The customer can request an updated offer without revealing personal details — your supplier cockpit surfaces the request and you can issue a revised quote. The customer can also decline or report an offer; both actions appear in your tracking view.
Does UtilityPilot automatically switch the customer?
No. UtilityPilot does not switch suppliers on the customer's behalf, and does not move them onto a new tariff without an explicit accept action. Every supplier transition is the customer's own decision, made directly with the supplier they choose.
Are supplier plans paid?
Not yet. The Supplier Free plan is available during early access with quote and region limits. Starter and Pro paid plans are planned later with transparent monthly pricing — Stripe checkout is not enabled yet and no card is required.
Can brokers use UtilityPilot?
Yes. Brokers are welcome alongside direct suppliers. The same anonymised opportunity flow applies, and customers stay in control of any contract they accept. Brokers are expected to comply with their existing UK regulatory obligations when contacting accepted customers.
For marketplace partners

Ready to quote with better context?

Register your partner interest. Choose your partner type, then complete your profile. Profiles are reviewed during early access before you can review anonymised opportunities.

Register supplier interestSupplier sign in

No automatic switching · No customer PII shared by default · Stripe checkout not enabled yet